Privacy Policy for StagePass

Effective Date: July 13, 2026

Privacy Policy

StagePass ("StagePass," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the StagePass mobile application, website, and related services.

By downloading, accessing, or using StagePass, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When creating an account, we may collect:

Full name
Username
Email address
Phone number
Password (encrypted)
Profile photo
Date of birth
Payment information (processed securely by third-party payment providers)

User Content

When using StagePass, you may upload or create:

Videos
Photos
Live streams
Comments
Messages
Performer profiles
Event information
Biographical information

You retain ownership of the content you upload, but you grant StagePass permission to display and distribute your content as necessary to provide the services.

Payment Information

If you purchase tokens, subscriptions, tickets, or other digital products, payments are securely processed through trusted third-party payment processors such as Google Play Billing, Stripe, PayPal, or other authorized providers.

StagePass does not store your complete credit card or debit card information on our servers.

Location Information

With your permission, StagePass may collect:

Approximate location
GPS location
City and State

Location may be used to:

Recommend nearby live events
Display performers near you
Improve search results
Personalize your experience
Improve safety and fraud prevention

Location access can be disabled at any time through your device settings.

Device Information

We may automatically collect:

Device model
Operating system
IP address
Mobile carrier
Browser type
App version
Crash reports
Diagnostic information
Device identifiers

Usage Information

We collect information about how you use StagePass, including:

Pages viewed
Videos watched
Livestream participation
Search history
Likes
Comments
Followers
Shares
Purchases
Messages sent
Time spent using the app

2. Camera, Microphone, and Storage Permissions

StagePass requests access to:

Camera

Used for:

Recording videos
Livestreaming
Profile photos

Microphone

Used for:

Livestream audio
Video recording
Voice communication

Photos and Storage

Used to:

Upload videos
Upload profile pictures
Save media created within the app

Users control these permissions through their device settings.

3. Messaging

StagePass includes private messaging features.

Messages are stored securely to provide communication services between users.

Users should avoid sharing sensitive personal information through messaging.

4. Live Streaming

Users may broadcast live video and audio.

During livestreams, StagePass may collect:

Live chat messages
Viewer interactions
Stream statistics
Performance analytics
Reports of inappropriate content

Livestreams may be moderated to maintain community safety.

5. How We Use Information

We use your information to:

Create and manage your account
Authenticate users
Process payments
Deliver livestreams
Enable messaging
Recommend performers
Improve app performance
Personalize content
Prevent fraud
Detect abuse
Respond to customer support requests
Comply with legal obligations

6. Advertising and Analytics

StagePass may use analytics services to understand how users interact with the app.

These services may collect anonymous usage information.

If advertisements are displayed, advertising partners may use cookies or mobile identifiers consistent with applicable laws and platform policies.

7. Sharing Information

We do not sell your personal information.

We may share information with:

Payment processors
Cloud hosting providers
Livestream infrastructure providers
Analytics providers
Customer support providers
Law enforcement when legally required
Business partners assisting in app functionality

These providers are required to protect your information.

8. User-Generated Content

Information that you choose to make public may be visible to other users, including:

Profile information
Videos
Livestreams
Comments
Likes
Public posts
Public event listings

Please use caution when sharing personal information publicly.

9. Data Security

We implement industry-standard security measures including:

Encrypted communications (HTTPS)
Secure authentication
Password encryption
Access controls
Security monitoring
Regular software updates

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only as long as necessary to:

Operate StagePass
Comply with legal obligations
Resolve disputes
Enforce our agreements

Certain records may be retained as required by law.

11. Your Rights

Depending on your location, you may have the right to:

Access your information
Correct inaccurate information
Delete your account
Delete uploaded content
Download your personal data
Object to certain processing
Withdraw consent where applicable

12. Account Deletion

Users may request deletion of their StagePass account by:

Using the in-app account deletion feature (if available), or
Contacting us using the information below.

Upon receiving a valid request, we will delete or anonymize your personal information, except where retention is required by law or for legitimate business purposes.

13. Children's Privacy

StagePass is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that a child has provided personal information, we will promptly remove the information.

Parents or guardians who believe a child has submitted information may contact us.

14. International Users

If you access StagePass outside the United States, you understand that your information may be transferred to and processed in the United States or other countries where our service providers operate.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will revise the Effective Date and post the updated Privacy Policy within the app or on our website.

Continued use of StagePass after changes become effective constitutes acceptance of the updated Privacy Policy.

Additional Third-Party Services Disclosure

Third-Party Services

StagePass relies on trusted third-party service providers to operate core features of the application. These providers may collect, process, and store certain information on our behalf in accordance with their own privacy policies.

Google Firebase

StagePass uses Google Firebase services, including:

Firebase Authentication for secure account login and user authentication
Firebase Cloud Messaging (FCM) for push notifications
Firebase Storage for securely storing user-uploaded photos, videos, and other media
Firebase Analytics to understand app usage, improve performance, and enhance the user experience
Firebase Crashlytics to identify and fix application errors and improve reliability

Google may collect information such as device identifiers, IP address, app usage statistics, crash reports, and diagnostic information. For more information, please review Google's Privacy Policy.

Google Maps

StagePass uses Google Maps and Google Maps APIs to provide location-based services, including displaying nearby performers, venues, and events.

If you grant permission, your location may be used to:

Display nearby events and performers
Improve search results
Personalize recommendations
Support navigation and mapping features

Location permissions may be changed at any time in your device settings.

Stripe

StagePass may use Stripe to securely process purchases, subscriptions, and other payments.

Payment information entered during checkout is transmitted directly to Stripe using encrypted connections. StagePass does not store full credit card or debit card numbers.

Stripe may collect payment details, billing information, IP address, and fraud prevention data in accordance with its own privacy policy.

PayPal

Users may choose PayPal as a payment method where available.

PayPal processes payment information independently and may collect financial and transaction information necessary to complete your purchase.

StagePass does not receive or store your complete payment credentials.

Push Notifications

StagePass may send notifications for:

Live event reminders
Messages
Livestream updates
Performer announcements
Promotions (if you opt in)
Account security alerts

You can disable notifications through your device settings at any time.

Cookies and Similar Technologies

Depending on how you access StagePass, we and our service providers may use cookies, SDKs, pixels, and similar technologies to:

Remember your preferences
Authenticate your account
Improve app performance
Measure usage
Detect fraud
Personalize content

Data Sharing

We do not sell your personal information.

We may share limited information with trusted third-party providers solely to:

Authenticate users
Process payments
Deliver notifications
Host user content
Provide mapping services
Analyze app performance
Detect fraud and abuse
Comply with legal obligations

These providers are contractually or legally required to protect your information and use it only for the services they provide.

Compliance

StagePass is designed to comply with applicable privacy laws, including:

Google Play User Data Policy
California Consumer Privacy Act (CCPA), where applicable
General Data Protection Regulation (GDPR), where applicable
Children's Online Privacy Protection Act (COPPA)

Users may request access to, correction of, or deletion of their personal information, subject to applicable legal requirements.

16. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

StagePass

Email: support@phillysnext.com

Website: https://www.phillysnext.com

Business Owner: PhillysNext LLC

United States

By using StagePass, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.